Privacy Policy

Last updated: 10 November 2025
Business name: LawLitBiz Tutoring (ABN 15 534 627 805) (“we”, “us”, “our”)
Website: lawlitbiztutoring.com (“Website”)
Contact: info@lawlitbiztutoring.com

We respect your privacy. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. The information we collect

We may collect:

  • Identity & contact details: name, email, phone, school/university, role (e.g., parent, student, teacher), postal address.
  • Booking & payment information: session type, dates, invoices, payment confirmations (processed via third-party providers; we do not store full card details).
  • Educational information: year level, subjects, goals, relevant coursework or curriculum focus.
  • Communications & feedback: emails, messages, testimonials.
  • Website & analytics data: IP address, browser type, device information, pages viewed, cookies and similar technologies.
  • Seminar/subscription data: attendance records, access logs for pre-recorded content, completion certificates.

If you provide information about a minor (under 18), you confirm you are their parent/guardian or have authority to do so.

2. How we collect information

  • Directly from you (forms, email, phone, booking, during sessions).
  • From parents/guardians or schools (for students under 18 or school bookings).
  • Automatically via our Website and analytics tools (cookies, pixels, logs).
  • From third-party systems we use for scheduling, payments, video conferencing and email.

3. Why we collect, use and disclose information (APP 6 – purpose)

We use personal information to:

  • Provide tutoring, university support and teacher PD services.
  • Manage bookings, payments, reminders and account administration.
  • Tailor learning plans and materials.
  • Issue attendance/completion certificates (where applicable).
  • Operate and improve our Website and services (including analytics and security).
  • Communicate updates, resources and marketing (you can unsubscribe anytime).
  • Comply with law and manage disputes.

4. Disclosure to third parties

We may disclose information to:

  • Service providers under contract (e.g., payment processors, scheduling, video platforms, email/CRM, IT support, hosting and analytics).
  • Schools or parents/guardians relating to a student’s engagement (where appropriate and authorised).
  • Professional advisers (legal, accounting) and insurers for legitimate business purposes.
  • Authorities where required by law or to protect safety and legal rights.

We do not sell personal information.

5. Overseas disclosures (APP 8)

Some providers may store/process data overseas (e.g., the United States, EU, UK or other locations). Where practicable, we choose reputable providers with appropriate safeguards. By using our services you consent to such transfers.

6. Cookies and analytics

We use cookies and similar technologies to operate the Website, remember preferences and measure performance. You can control cookies via your browser settings; blocking some cookies may affect site functionality.

7. Security (APP 11)

We take reasonable steps to protect personal information (access controls, encryption in transit where supported, least-privilege access, staff confidentiality). No method is 100% secure; please contact us promptly if you suspect unauthorised access.

8. Retention and deletion

We retain personal information only as long as needed for the purposes above and to meet legal, tax and accounting requirements. When no longer required, we take reasonable steps to delete or de-identify it.

9. Access and correction (APPs 12 & 13)

You may request access to, or correction of, your personal information by emailing info@lawlitbiztutoring.com. We’ll respond within a reasonable time and may require verification. If we can’t provide access, we’ll tell you why (subject to law).

10. Marketing communications

We may send educational updates and service information. You can opt out at any time using the unsubscribe link or by contacting us.

11. Third-party links

Our Website may link to third-party sites we don’t control. Check their privacy practices.

12. Changes to this policy

We may update this policy from time to time. The latest version will appear on this page with the “Last updated” date.

13. Questions or complaints

If you have a privacy query or complaint, contact info@lawlitbiztutoring.com. We’ll aim to resolve it promptly. If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC): oaic.gov.au | 1300 363 992.